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Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
Private Lease - Order
Our lease cars are already available, guaranteeing you the best price and shortest delivery time. We choose the most popular options for you and order these Private Lease cars in large quantities. This allow us to offer you discounts that large companies also receive.
Yes. This means that the information you entered on the website does not provide an accurate picture of your actual financial situation based on the supporting documents. The supporting documents are decisive in deciding whether or not to proceed with the lease contract. LeasePlan will always inform you about this by telephone and then in writing.
Yes, there is a legal reconsideration period of 14 days. This starts on the receipt date of your signed Lease contract.
No, this is not possible. If you do apply and we then see that you are in such a situation based on the proof of income, LeasePlan will withdraw from the lease and the lease contract will therefore be cancelled.
Renta, the Belgian Federation of Vehicle Rental Companies, has drawn up a code of conduct to which Private Lease providers must adhere. It is extra protection for you as a private lessee. If you take a Private Lease car from us, we advise you to read this code of conduct. It applies to all agreements for the long-term operational lease of vehicles and new agreements concluded from 1 October 2019. You can read it here.
Important! Agreements made with your employer regarding your lease car always take precedence over our guidelines. The information below only applies when the service in question is included in your contract.