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Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
If the maximum permissible load of the trailer or caravan is less than 750kg, insurance is automatically included in the LeasePlan vehicle's third-party liability policy. You do not therefore need a separate insurance certificate and you do not need to take any further steps.
If the maximum permissible load of the trailer or caravan is greater than 750 kg, you must take out a separate insurance policy. Please get in touch with us if your trailer or caravan is not yet insured. We will then make sure they are covered under third-party liability and legal assistance policies both when coupled and uncoupled and provide you with the insurance certificate. If you've already taken out an insurance policy yourself, all you need to do is provide us with a copy of the insurance certificate.
This is an agreement between you and your employer. Check the car policy between you and your employer or ask your fleet manager. As far as LeasePlan is concerned, anyone with a valid driving licence can drive the car.
You can call upon the legal assistance insurance in case of liability disputes. If you are summoned as a result of a traffic offence, you can also appeal for legal assistance. Send us the summons and the details of your chosen lawyer. If you have no preference, legal aid will appoint a lawyer.
Can we recover the damage from the other party? If so, you do not have to pay an own contribution for that damage. Other damage for which you do not have to pay a ontribution at LeasePlan is glass damage, damage caused by (attempted) theft, fire, collision with animals and natural disasters. If it concerns all of the above-mentioned damage except glass damage, report this to the police before you submit your file to My LeasePlan.
In the event of an accident at fault, or without an opposing party, it is best to consult the car policy between you and your employer for the agreements concerning your personal contribution.
On My LeasePlan you can check whether insurance and claims management are included in your contract with LeasePlan. A car insurance includes several types of cover. We have listed these for you:
The conditions of risk retention (own damage) can be found in the general terms and conditions of the contract with LeasePlan.
Important! Agreements made with your employer regarding your lease car always take precedence over our guidelines. The information below only applies when the service in question is included in your contract.