FAQ
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Each contract contains its own set of services and excesses, which are calculated accordingly. A leased vehicle is usually covered by third-party liability, partial coverage and fully comprehensive insurance. The liability insurance covers damage caused by your vehicle and the partial coverage covers theft, collisions with animals, natural hazards etc. Fully comprehensive insurance covers damage to your own vehicle in accidents caused by you.
This depends on the accessories. If they do not fall under fully comprehensive/partial coverage insurance, items carried in the vehicle with you are insured up to a value of CHF 2,000.
Send the accident report or a police report, if there is one, to service.ch@leaseplan.com. We will forward the documents to the insurance company. If our vehicle has sustained damage, take it to one of our partner workshops. The partner's invoice is sent to us and we claim this from the insurance company of the person who caused the accident.