FAQ
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FAQ's
Repairs and maintenance
Questions
How do I get an appointment for a service or repairs?
You can make an appointment by calling our Driver Contact Centre on 0800 845 650 or using our online form.
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How do I know when I am due for my annual service?
Please call our Driver Contact Centre on 0800 845 650 for this information. The vehicle will normally indicate when the next service is due.
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What should I do if my vehicle needs repairs while I'm abroad?
If you need repairs made to your vehicle in a foreign country, you can take it to a nearby workshop. Please send us the original invoice by post using the cash expenditure envelope.
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Will I get a courtesy vehicle while my vehicle is being repaired?
We can only guarantee you a free courtesy vehicle from our service or bodyworks partners. To arrange this, please contact our Driver Contact Centre on 0800 845 650. We will gladly arrange an appointment to provide you with a courtesy vehicle.
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Contact us
General inquiries | 044 746 63 63
You can call us from Monday to Thursday between 7.30 a.m. and 5.30 p.m. and on Friday from 7.30 a.m. to 5.00 p.m. on 044 746 63 63.
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