Accidents and claims
Help – anytime, anywhere
If you are involved in an accident or suffer a breakdown, safety is our number one priority. Use the information below to get help quickly.
Burglary and theft
In the event of theft or damage due to burglary, first report the incident to the police: www.polizei.ch
Then notify LeasePlan on 0800 845 650 and send us the police report. If you are not insured through LeasePlan, please also notify your insurance company.
Accidents involving another vehicle
- Fill out a European accident statement form
You will find the European accident statement form in your glove compartment
- Take photos
Take a photo of the other vehicle, including its licence plate
- Report the accident
Please send the police report to servicecenter.ch@leaseplan.com
Accidents/damage not involving other vehicles
- Please fill out the accident report
Please fill out the claim form. You can download it here in our download area. Thank you for providing these details.
- Send us an email
Please send the claim form to servicecenter.ch@leaseplan.com
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