Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
Chipped windscreens must be repaired as soon as possible. If neglected, chipped windscreens will eventually crack, becoming unroadworthy.
If your lease includes glass repair, please make an appointment. To get in touch using the orange icon below to the right at any time to make an appointment. If you don't have glass cover, please contact a reputable glass provider. Tip: chips might be covered by your car insurance.
Any windscreen damage which interferes with the driver's line of vision will be charged under Fair Wear and Tear guidelines if the damage hasn't been fixed when you return the vehicle to us. If you get windscreen damage repaired before vehicle collection, that's fine, so long as the repairs have been done to a professional standard.
We recommend you don't drive the vehicle if there's a crack in the windscreen. The windscreen does the important job of protecting the safety of everyone in the vehicle, and it can be considered a motoring offence to drive a vehicle with a cracked windscreen.
If your lease includes glass repair, please make an appointment or get in touch using the orange icon below to the right at any time to make an appointment. Alternatively contact your insurer to arrange replacement.