Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
Contract changes
If you have a Contract Hire, Personal Contract Hire or Finance Lease agreement, you can ask your broker to add the following services to your contract anytime in the first during the first 12 months:
- Repair, Maintenance and Tyres
- Replacement Vehicle
- Roadside Assistance
In short, yes you can return your vehicle early, but this depends on the type of contract you have with LeasePlan, and could result in an Early Termination charge. Please contact your broker to discuss your options.
To find the contact details for your broker and the contract type you have, please log in to My LeasePlan and check the contract summary page.
You’ll only be able to log in to MyLeasePlan if you have received an invitation email. If you have received the invitation email, you can log in to MyLeasePlan here. If you have not yet received this email, please use the online chat feature below to talk to one of our team
This is something your broker can confirm for you as it depends on your contract type. Please reach out to your broker for further details.
This depends on your contract, so please contact your broker to discuss your option. To find the contact details for your broker and the contract type you have please log in to My LeasePlan and check the contract summary page.
Yes, some modifications can be made to your lease vehicle such as fitting a tow bar or deadlocks to a commercial vehicle. Please click on the speech question bubble to the bottom right to get in touch and talk through what you need.
If you have a Contract Hire or Finance Lease agreement, you can ask your broker to transfer your lease into a different company name.
To find the contact details for your broker, and the contract type you have, log in to My LeasePlan and click on 'Contract Summary'.
If you have a Personal Contract Hire agreement, you can ask your broker to transfer your lease into a someone else's name.
To find the contact details for your broker and the contract type you have, log in to My LeasePlan and click on 'Contract Summary'.
We'll tax the vehicle for you. Some contracts include this cost but for others we'll invoice you for it.
If you'd like to check the status, it's easy to do on the DVLA website: https://www.vehicleenquiry.service.gov.uk/ Just type in your registration and you'll see the expiry date for the road tax and MOT.