What happens if the account holder passes away?

If the account holder sadly passes away, we'll need a death certificate from the account holder's next of kin. Once we have this, we'll take care of arrangements for the vehicle to be collected and we'll close the account.

Please be aware that if the account holder's lease agreement was taken under a company name, we can only organise vehicle return once Companies House shows that the business is no longer trading.

Vehicle return can then be arranged by contacting your broker. The broker will need the following info from you:

Vehicle registration:

Collection date required (Monday to Friday only):

Preferred collection time (options are anytime (9am - 5:30pm), morning slot (9am - 2pm) or afternoon slot (1pm - 5:30pm):

Name of person to speak to about the collection:

Contact telephone numbers (please provide two numbers):

Collection address including postcode:

Vehicle's current mileage:

Is the vehicle driveable? (yes / no)