Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
Once your account is set up, we'll send you an email with instructions to access My LeasePlan, where you can:
- View your contract
- Book any maintenance/repair work
- View your invoices
- Monitor your mileage and much more
If you don't have this email yet, please click on one of the links below which will take you to the login area and enter your email address as the username. Then click on 'Don't remember my password'.
- If you don't get a password reset email, it's possible we haven't set up your account yet, but we will be doing this soon. Please search for help, and click on the orange icon in the bottom right corner of this page if you need to contact us.
- If you do get a password reset email, please follow the instructions provided.
Click here to open or download the IOS version.
Click here to open or download the Android version.
Click here to open the website (desktop) version.
We're getting ready to give all our customers access to My LeasePlan. Once your account is set up, we'll send you an emails with login instructions.
If you don't have this email yet, please click here and enter your email address as the username. Then click on 'Don't remember my password'. If you don't get a password reset email, it's possible that we haven't set up your account yet, but the email will be on its way.
For now, you can browse our FAQs or search for the help topic you need. If you still can't find your answer, you can select 'No, I need more help' - this option is at the bottom of every FAQ, and will present some contact options to get in touch with us.
You’ll only be able to log in to MyLeasePlan if you have received an invitation email. If you have received the invitation email, you can log in to MyLeasePlan here. If you have not yet received this email, please use the online chat feature below to talk to one of our team
You’ll only be able to log in to MyLeasePlan if you have received an invitation email. If you have received the invitation email, you can log in to MyLeasePlan here. If you have not yet received this email, please use the online chat feature below to talk to one of our team.
Once you have access, you can also download the My LeasePlan app:
Click here to open or download the IOS version.
Click here to open or download the Android version.
Your username is your email address. If you've forgotten your password, please click here, enter your username which will be your email address, and then click 'Don't remember my password'.
If you don't get a password reset email, it's possible that we haven't set up your account yet, but this will happen soon, and you'll get an email from us.
For now, you can browse our FAQs, or search for the help topic you need. If you still can't find your answer, you can select 'No, I need more help' - this option is at the bottom of every FAQ, and will present some contact options to get in touch with us.
You’ll only be able to log in to MyLeasePlan if you have received an invitation email. If you have received the invitation email, you can log in to MyLeasePlan here. If you have not yet received this email, please use the online chat feature below to talk to one of our team