We would like to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
Questions
How do I create a My LeasePlan account?
{Since this is very country specific, please specify the steps for your country here in English}
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I have forgotten my username or password for My LeasePlan. What should I do?
Your username is always a valid email address. It's often a business email linked to your car. If you've forgotten your password you can request a new password via the login page for My LeasePlan. Just click 'forgot password'.
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What can I do in the My LeasePlan App?
With My LeasePlan, you have 24/7 access to your personal account, so you can quickly and easily arrange everything you need for your car.
- {Report damage
- Schedule maintenance, MOT, and tyre change appointments
- Submit declarations
- Request a fuel card and PIN code
- Download an authorisation and green card
- Update your personal information}
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Send us an email and we’ll reply within one working day.