If you are involved in an accident or encounter problems with your car, your safety is our top priority. If you use the information below, you will quickly get the help you need.
Report your damage via our electronic tool "Report damage directly" above for quick handling. If the link above does not work, print and fill in this form and email it to skador@leaseplan.se.
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Tip!Remember to report your damage within one month from the date of damage. This is a requirement of many insurance companies for the damage to be repaired by the insurance / warranty.
If you are involved in an accident, we recommend that you take pictures of the damage site and the damage of the vehicles involved. Also, avoid arguing about the on-site causation. This is investigated by the insurance company once you have submitted your application. Ensure that you have the contact information of all parties involved and any witnesses.
Break-ins and theft
Keep in mind that theft and burglary should always be reported to the police: www.polisen.se. Phone number: 114 14
Then fill in our damage report. We will ensure that the information is sent to the insurance company and that you are contacted by a garage.
Windshield damage
If your windshield got chipped by a stone, it is important that you cover it with a windscreen plaster as soon as possible.
Then call LeasePlan on phone number 08-470 26 00 and select the glass damage option. We will then make sure you have an appointment at Carglass. That way you will get the fastest and most cost-effective repair as possible.
Keep in mind that the risk of damage is often lower if the existing windshield can be repaired. By covering the damage with a stone plaster, the risk of the windshield needing replacement is reduced.
Roadside assistance
If your LeasePlan car happens to get a puncture or a shutdown, help is always available at hand. Our road assistance is available around the clock, 365 days a year.
To get in touch with our assistance, call us at 08-470 26 00.
We will help you in case of an accident
If your vehicle is damaged, there is usually a lot of things to think about. For us it is important that the administration of your car is as simple as possible.
When you drive a vehicle that is insured at our own insurance company LeasePlan Insurance, you can help with the following items:
- Damage report
- Salvage
- Help to book an appointment at a repair shop (Stockholm, Malmö and Gothenburg)
- Reservation of a rental car
- Damage support, open every weekday between 08:30 - 17:00